Of course! Details don’t need to be finalized until 7 days before the event. For modifications within 7 days of an event, please contact the Culinary Concierge or the Chef directly.

Reservations are made on a first come first serve basis, and a reservation is not considered confirmed until at least a deposit has been made. Once a reservation has been made, you can work with the Culinary Concierge or directly with the Chef to fine-tune the customization of the event.

In general, deposits may be used to reschedule your event for another date as long as the event is canceled at least 30 days before the event. Deposits are non-refundable for cancellations less than 30 days before the event. Final balances are charged 7 days prior to an event, at which time they are non-refundable. Each chef will have their own terms of service, so please check with your chef if you have any questions regarding an event cancellation.

For private dining experiences, your chef or service team will arrive 1 to 2 hours prior to the Start Time entered at the time of booking. Exact details will be confirmed 48 hours prior to your event. For massage services, your therapist typically arrives 15 - 20 minutes before the Start Time you selected.

If an experience is available to book instantly, you will see a "Book" button that allows you to instantly confirm the reservation by making a deposit. Sometimes an experience is not marked to book instantly, and you will have to request the experience by clicking the "Request" button. The experience provider will respond, usually by email, within 48 hours.

Absolutely. You can make a note on any item to request modifications and the chef will do their best to accommodate.